Shipping Policy

Welcome to Jyot Creation! We are delighted to offer you a seamless shopping experience. Please read our shipping policy carefully to understand how we deliver your cherished items.

Shipping Process

1.      Order Processing Time:

o    All orders are processed within 5-7 business days after the payment is confirmed.

o    Orders placed on weekends or public holidays will be processed on the next business day.

2.      Shipping Time:

o    Domestic Shipping (India): Orders typically take 5-7 business days to arrive, depending on your location.

o    International Shipping: Delivery times vary based on the destination country and chosen shipping method, typically ranging from 7-15 business days.

3.      Shipping Confirmation and Tracking:

o    Once your order is shipped, you will receive a confirmation email with a tracking number to monitor the status of your shipment.

o    You can track your order through the courier’s website using the provided tracking details.

Shipping Rates

·         Domestic Shipping: We offer free shipping on all orders above 1,000 within India. For orders below 1,000, a flat shipping fee of 50 is applicable.

·         International Shipping: Shipping charges for international orders vary based on the destination and package weight. The applicable charges will be displayed during checkout.

Packaging

We take great care to ensure your products are securely packed to prevent any damage during transit. Each item is individually wrapped and placed in protective packaging to ensure it reaches you in perfect condition.

Customs and Duties

·         For international orders, customs and import duties may be applied once the shipment reaches your destination country. These charges are the responsibility of the customer.

·         Jyot Creation has no control over customs policies and charges, as they vary from country to country. We recommend checking with your local customs office for more information.

Delivery Issues

1.      Incorrect Address:

o    Please ensure that the shipping address provided during checkout is accurate. Jyot Creation is not responsible for delays or lost shipments due to incorrect or incomplete addresses.

2.      Missed Delivery Attempts:

o    If delivery is missed, the courier will attempt to deliver the package again. In case of repeated delivery failures, the order may be returned to us. Additional shipping charges may apply for re-shipment.

3.      Lost or Damaged Items:

o    If your package is lost or damaged during transit, please contact us immediately at [your support email] with your order details. We will assist in resolving the issue promptly.

Shipping Restrictions

·         We currently ship to most locations within India and select international destinations. If we are unable to deliver to your location, you will be notified during checkout.

·         Certain products may have restrictions based on local laws and regulations. In such cases, we will inform you and provide alternative solutions if possible.

Changes to Orders

·         If you need to make changes to your shipping address or cancel your order, please contact us within 24 hours of placing the order. After this period, changes may not be possible as the order may already be in processing or shipped.

Contact Us

For any questions or concerns related to shipping, please reach out to our customer support team at [jyotcreation8@gmail.com] or call us at [7087087026]. We are here to assist you and ensure a smooth delivery experience.

Thank you for choosing Jyot Creation. We are committed to delivering your order with care and efficiency. Happy shopping!